Beginning today, TSB is blogging from the majestic MGM Grand Hotel in Las Vegas, Nevada as we go behind-the-scenes at the 2010 PropertyGuys.com National Conference.
In today's segment, we hear from the guy who started it all, back in the late 90's with nothing more than a big idea and less than a hundred bucks. Today, he is the President of what is now one of Canada's fastest-growing franchise systems ... Ken LeBlanc.
I'm gonna give it ev'rything I've got
Lady luck please let the dice stay hot
Let me shout a seven with ev'ry shot
Viva Las Vegas, Viva Las Vegas,
Empathy is the hard part - The rest is mechanics. We're not wired to walk in someone else's shoes, it's not our first instinct. Showing up with empathy is difficult, hard to outsourc...